Enable Push Notifications on a Mobile Device

Before You Begin

For push notifications to appear on the mobile device, they must be enabled in the TrueContext portal by an administrator.  For details, consult Turn On Push Notifications for your Team.

Enable Push Notifications for TrueContext on Android Devices

Push notificationsClosed A push notification is an automatic message sent to users to inform them of an update to the content of their TrueContext Mobile App. A team admin can enable or suppress push notifications. are enabled from within the settings of the TrueContext mobile app.

  1. With the TrueContext app open to one of the main navigation screens, tap the Android menu button.
  2. Enter Settings.
  3. Select Advanced to access the advanced settings for TrueContext. Toggle the checkbox next to Use Push to control whether your Android device receives push notifications.

Enable Push Notifications for TrueContext on iOS Devices

On iOS devices, you must allow notifications in your general device settings to enable push notifications.

  1. On your iOS device (not in the TrueContext app), find and tap Settings.
  2. Select Notifications.
  3. In the list of apps, locate and select TrueContext.
  4. Set the TrueContext app to allow notifications.
  5. Configure other settings as desired.