View Destination Response Outputs in the Web Portal

When a Data DestinationClosed A Data Destination specifies where to send data from a submitted form. You can use Data Destinations to automate data sharing and storage, routing data to a specific service (such as email or cloud storage) in several different formats. executes, it creates or updates a record in TrueContext or a third-party system. Response Data Handling enables you to store response outputs, such as record identifiers, after a Data Destination executes. You can reference the output stored in a “parent” destination in subsequent “child” destinations to make sequential requests to a third-party system. Because responses vary with each third-party system, you should check the response output stored by a specific Data Destination. This topic describes how to find the stored key-value pairsClosed A key-value pair is a set of two related data elements. The first element identifies the type of data, such as "name". The second element identifies the actual value, such as "Elizabeth". of a Data Destination.

Available on the Advanced and Enterprise tiers:

  1. Navigate to your list of Form Submissions and select the Reference # of a specific Form Submission:

    DATA & ANALYTICSSubmissions (by Form) > FormName > Reference #

    Select a reference number in the Reference # column of the Form Submission list.

    Result: The Form Submissions list page displays dispatched and submitted forms from the last 30 days by default.

    Tip:Change Search Options filters to display forms from other dates.

  2. Expand the Form Submission Processing and Destinations sections.

  3. Select Response Outputs.

    Result: The system displays the list of stored response outputs.

    Select "Response Outputs" to view the response outputs for the selected form submission.

    The following image shows the response output from a Salesforce Account Data Destination:

    This example of a Salesforce destination response output indicates 'id' (the key for the Salesforce record ID), 'success' (whether the action succeeded or failed), and 'errors' (any Salesforce-specific errors).

    The following image shows the response output from an HTTP Data Destination:

    This HTTP POST/PUT response outputs example includes a list of keys returned in the HTTP response body (in the left column) and a list of values assigned to each key (in the right column).