Question Type: File Upload


The file upload question type allows mobile users to attach files currently saved on their mobile device to forms. Use this control to upload reference documents such as contract PDFs, proprietary file types, or other files. 

These files will be sent in your form submission to any data destination set up for the form.

Note:Users can upload any type of file. If your security policy doesn't allow this, do not add File Upload type questions to your forms.

To ensure the security of customer data, files attached via File Upload questions are displayed as links in associated documents. Viewing these links requires logging into ProntoForms using appropriate credentials.

If you wish for the people receiving the form submissions to be able to view the attached files, be sure to select the "Send photos, sketches, audio files, and similar form data as separate file attachments to the message" option in the data destination associated with the form.

Click here for more information on Data Destinations.

Form Builder

In the Form Builder, the File Upload question appears as shown below:


The Question Edit screen for the File Upload question has three tabs: General, Properties, and Help OptionsClosed Help Options are ways to add help content, such as YouTube videos, web pages, text, or images, to questions in a form. Mobile users simply tap the help icon next to a question to see the help that the form designer provided.. This article will go through each of the tabs.



Unique ID

The Unique IDClosed A Unique ID refers to the specific identifier of a question, form page, form section, or Data Destination. Unique IDs are used as reference points when pulling data for conditional logic, Analytics projects, Data Destinations, and Documents. is the reference for the question. For more information on Unique IDs, read: Overview: Unique IDs. It can either be auto-generated based on the question text, or customized.


Restrictions control how your mobile users interact with a question. They can be set on the question itself, or controlled by Conditional Logic.

Required Read-Only Hidden on Device Hidden in Reports
File Upload

Note: Users cannot view the uploaded files within the ProntoForms app.


Properties allow you to set up your question in various ways. Properties are based on the Data Type chosen. File Upload supports one Data Type:


Help Options

Adding "Help" content to forms gives mobile users access to support and other resources out in the field. Help content is available to users through a button embedded beside a question. Any question in the form can include a link to YouTube videos, web pages, or HTML-formatted work instructions. 

For more information on Help Content, please read: Adding Help Content to Questions